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The Bicycle Exchange Warranty

3-Month Warranty

All of our pre-owned bikes are sold with a 3-month warranty as standard, to give you added peace of mind when making a purchase.

Here are details about what's covered by the warranty:


  • ​Any mechanical issue that may arise with the bike or any of its components.

  • Any parts that are required to fix any of the issues.

  • All labour required to get the bike back to full working order.

Not Covered:

  • Any problems that arise as part of general wear and tear. (eg, tyres, punctures etc)

  • Any issues that arise from misuse or poor treatment of the bike.


  • The warranty is valid for 3 months from the date of purchase.

  • The bike must be returned to us at The Bicycle Exchange Ltd for any work covered by the warranty to be completed.

  • Any work completed by a third party will not be covered on the warranty, unless previously agreed in writing.

  • If for any reason we cannot get the bike back to full working order, then a full refund or suitable replacement will be provided.